Multi-channel marketing with email and SMS
Mailchimp is the world's leading marketing automation platform, helping millions of businesses connect with their audience through email, social media, landing pages, and digital advertising. Originally starting as an email service provider, Mailchimp has evolved into a comprehensive marketing platform offering audience management, campaign creation, analytics, and e-commerce integration.
From small businesses to enterprises, Mailchimp provides intuitive tools for building beautiful campaigns, segmenting audiences, automating customer journeys, and measuring results. Its drag-and-drop email builder, pre-designed templates, and AI-powered recommendations make professional marketing accessible to everyone, regardless of technical expertise.
While email remains a cornerstone of digital marketing, adding SMS creates powerful multi-channel campaigns that reach customers wherever they are. Text messages complement email with instant, high-engagement touchpoints - perfect for time-sensitive promotions, urgent updates, and breaking through crowded inboxes. SMS achieves 98% open rates compared to email's 20%, making it ideal for critical communications.
Integrate SMS with Mailchimp to send coordinated campaigns across both channels, reaching subscribers who prefer texts while maintaining email relationships. Use audience segmentation to target the right channel for each subscriber. SMS works exceptionally well for flash sales, event reminders, abandoned cart recovery, and transactional notifications that demand immediate attention.
Connect with subscribers through both email and SMS, maximizing touchpoints and engagement opportunities.
Use Mailchimp's powerful segmentation to send SMS to targeted subscriber groups based on behavior and preferences.
SMS messages are opened within minutes, perfect for time-sensitive offers and urgent announcements.
Incorporate SMS into automated customer journeys alongside email for coordinated multi-step campaigns.
Multi-channel campaigns combining email and SMS typically achieve higher conversion rates than single-channel approaches.
Track performance of both email and SMS campaigns in one place for comprehensive marketing insights.
Send urgent SMS alerts about limited-time offers to drive immediate action and conversions.
Follow up email reminders with SMS texts to recover more abandoned shopping carts.
Promote webinars, sales events, and launches with coordinated email and SMS campaigns.
Give your best customers exclusive SMS updates about new products and special offers.
Add SMS to your email marketing strategy for higher engagement, better conversions, and more powerful campaigns.