Slack Integration
Send SMS alerts from your Slack workspace
Send SMS alerts from your Slack workspace
Slack is the world's most popular business communication platform, revolutionizing how teams collaborate and work together. Used by millions of professionals across organizations of all sizes, Slack provides real-time messaging, file sharing, video calls, and seamless integration with hundreds of business tools.
From quick one-on-one messages to organized channel discussions, Slack keeps teams connected and productive. Its searchable message history, customizable notifications, and powerful workflow automation features make it the central hub for modern team communication and collaboration.
While Slack excels at internal team communication, integrating SMS capabilities bridges the gap between your team discussions and external customer communication. Send text messages directly from Slack channels, trigger SMS alerts based on workspace events, and keep customers informed without leaving your collaboration platform.
This integration is perfect for on-call rotations, customer service alerts, sales notifications, and emergency communications. When team members receive critical alerts in Slack, they can immediately send SMS notifications to customers, clients, or stakeholders who need to be informed.
Manage both internal team messaging and external SMS communication from a single Slack workspace.
Trigger SMS notifications automatically when specific events or keywords appear in Slack channels.
Send SMS messages using simple Slack slash commands without switching between applications.
Coordinate customer communications as a team, with full visibility into sent messages and responses.
Perfect for DevOps and support teams managing incidents that require external customer communication.
Use Slack's Workflow Builder to create automated SMS sending processes triggered by various events.
Automatically send SMS alerts to customers when incidents are reported in your #incidents channel.
Notify customers via SMS when deals close or important updates are shared in sales channels.
Send urgent SMS messages to employees or customers directly from your emergency response channel.
Text customers order confirmations and updates when orders are processed and discussed in Slack.
Bridge internal team communication with customer-facing SMS messages. Send texts directly from your Slack workspace.