Reduce No-Shows by 90% with SMS Appointment Reminders

Save thousands in lost revenue. Automated text reminders ensure your patients, clients, and customers never miss their appointments.

90%

Reduction in No-Shows

Industry average

$200

Saved Per No-Show

Average appointment value

95%

Confirmation Rate

Via SMS replies

2hrs

Staff Time Saved Daily

On phone reminders

Appointment Reminders for Every Industry

Tailored solutions for your specific needs

Healthcare & Medical

Reduce patient no-shows and improve clinic efficiency

Example SMS:
Hi John, reminder: Dr Smith appointment
Tomorrow 2:30pm at City Medical
Reply Y to confirm, N to cancel
Call 09-555-0100 to reschedule
  • HIPAA-compliant messaging
  • Pre-appointment instructions
  • Lab result notifications
  • Prescription reminders
  • Vaccine follow-ups

Dental Practices

Keep your schedule full and patients smiling

Example SMS:
Smile Dental: Your cleaning is due!
Book online: smile.dental/book
Or reply with preferred dates
Your last visit: 6 months ago
  • 6-month checkup reminders
  • Treatment plan follow-ups
  • Insurance verification alerts
  • Post-procedure care tips
  • Hygienist scheduling

Beauty & Wellness

Fill your appointment book and delight clients

Example SMS:
Hi Sarah! Hair appointment tomorrow
3pm with Jessica @ Luxe Salon
Service: Cut & Color ($180)
See you soon! ✨
  • Service reminders
  • Stylist notifications
  • Package expiry alerts
  • Loyalty point updates
  • Product reorder reminders

Veterinary Clinics

Keep pets healthy with timely reminders

Example SMS:
PetCare Vet: Max's annual checkup
Due this month! 🐕
Book: petcare.vet/book
Vaccinations also due
  • Vaccination schedules
  • Flea/worm treatments
  • Surgery follow-ups
  • Medication reminders
  • Grooming appointments

Professional Services

Maximize billable hours and client satisfaction

Example SMS:
Meeting reminder: Tax Planning
Tomorrow 10am via Zoom
Join: zoom.us/j/123456
Documents: sent via email
  • Consultation reminders
  • Document deadlines
  • Court date alerts
  • Payment due notices
  • Meeting confirmations

Home Services

Optimize field service scheduling and arrivals

Example SMS:
ProPlumb: Service tomorrow 9-11am
Tech: Mike (0274-XXX-XXX)
Service: Hot water repair
We'll text when on the way
  • Service window alerts
  • Technician ETA updates
  • Quote follow-ups
  • Maintenance schedules
  • Warranty reminders

Powerful Features for Appointment Management

Everything you need to eliminate no-shows

Smart Scheduling

Send reminders at optimal times - 24hrs, 2hrs, or custom intervals before appointments.

Two-Way Messaging

Patients can confirm, cancel, or reschedule by replying to the SMS.

Calendar Integration

Sync with Google Calendar, Outlook, and popular booking systems.

Waitlist Management

Automatically fill cancellations by texting waitlisted patients.

Multi-Language

Send reminders in patient's preferred language automatically.

Analytics Dashboard

Track no-show rates, confirmations, and ROI in real-time.

Calculate Your No-Show Savings

See how much revenue you could save with SMS reminders

$
%
$

Your Potential Savings

$2,025

Weekly Revenue Saved

$8,100

Monthly Revenue Saved

$105,300

Yearly Revenue Saved


Time saved on phone calls: 10 hours/week
ROI on SMS investment: 3,400%

Integrates with Your Existing Systems

Works seamlessly with popular practice management software

SimplePractice
Healthcare
Cliniko
Allied Health
Dentrix
Dental
Square Appointments
General
Acuity Scheduling
All Industries
Calendly
Professional
Google Calendar
Universal
Custom API
Any System

Frequently Asked Questions

SMS reminders reduce no-shows by 90% through timely notifications that patients actually read. With a 98% open rate within 3 minutes, text messages ensure your appointment stays top-of-mind. Patients can easily confirm or reschedule with a simple reply, removing friction from the process. Studies show that patients who receive SMS reminders are 4x more likely to attend their appointments.

The optimal timing for appointment reminders is: First reminder 48 hours before (allows time to reschedule if needed), second reminder 24 hours before (final confirmation), and optional third reminder 2 hours before for high-value appointments. Healthcare practices often add a 1-week reminder for procedures requiring preparation. The key is giving enough notice for changes while keeping the appointment fresh in mind.

An effective appointment reminder should include: Business name, appointment date and time, practitioner or service type, location (if multiple sites), confirmation instructions (Reply Y/N), and contact number for changes. Keep it under 160 characters when possible. Example: "City Dental: Appt tomorrow 2pm with Dr Smith. Reply Y to confirm, N to cancel. Call 09-555-0100 to reschedule."

Yes, you need consent to send appointment reminders via SMS. Best practice is to obtain written consent during patient registration, clearly explaining the types of messages they'll receive. For healthcare providers, ensure HIPAA compliance by limiting personal health information in messages. Always provide opt-out instructions and maintain consent records. Most patients welcome reminders as a valuable service.

SMS appointment reminders typically cost $0.10-0.15 per message. For a practice with 100 appointments per week sending 2 reminders each, expect to pay around $80-120/month. This investment typically saves $8,000+ monthly in prevented no-shows. Most providers see ROI within the first week. Volume discounts and monthly plans can reduce costs further for larger practices.

Start Reducing No-Shows Today

Join thousands of practices saving time and money with automated appointment reminders.