Opt-Out & Blacklist Management

Compliance-First Approach to SMS

WebSMS automatically manages opt-outs and maintains blacklists to keep your messaging compliant with New Zealand's Unsolicited Electronic Messages Act and carrier requirements.

Automatic Opt-Out Handling

When a recipient texts STOP, UNSUBSCRIBE, or OPTOUT to your number, our system automatically:

• Adds them to your blacklist immediately
• Sends a confirmation message
• Prevents future messages to that number
• Logs the opt-out for compliance records

Blacklist Features

• Global Blacklist: Numbers that opt-out from any of your campaigns
• Campaign-Specific Lists: Manage different lists for different message types
• Import/Export: Bulk upload existing do-not-contact lists
• Automatic Filtering: Messages to blacklisted numbers are blocked before sending
• Re-subscription: Handle opt-in requests with START or SUBSCRIBE keywords

Compliance Benefits

Our blacklist management helps you:

• Meet regulatory requirements automatically
• Avoid penalties for messaging opted-out recipients
• Maintain positive sender reputation
• Build trust with your audience
• Generate compliance reports for audits