NZ SMS Shortcode

2397

ADT Security - NZ/MessageNet5

Carrier Service / Brand Cost to send Cost to receive Category Source
Spark Spark ADT Security - NZ/MessageNet5 Free Free Other 2026-04-20
One NZ One NZ ADT Security Free Free Other 2024-09-30
2degrees 2degrees ADT Security - NZ/MessageNet5 Free Free Other 2026-04-22
Skinny Skinny ADT Security - NZ/MessageNet5 Free Free Other 2026-04-20

How to stop messages from this shortcode

Reply STOP to the number 2397. Under the NZ TCF Mobile Messaging Services Code, commercial and premium senders are required to honour STOP requests within two business days.

Note: transactional notifications (delivery updates, appointment reminders, OTP codes) are generally exempt from STOP obligations — you need to unsubscribe via the service itself.

Contact details published by carriers

Phone
0800 686 964 — listed by 2degrees
Website
messagenet.com.au — listed by 2degrees

Frequently asked questions about shortcode 2397

Who owns shortcode 2397 in New Zealand?
Shortcode 2397 is operated by ADT Security - NZ/MessageNet5. Some carriers list it under other names including ADT Security.
Which NZ mobile carriers list shortcode 2397?
Shortcode 2397 is listed in the public premium-text directories of Spark, One NZ, 2degrees, Skinny.
How much does it cost to send an SMS to 2397?
Sending a text to shortcode 2397 is free to send to (you only pay your plan's normal SMS rate). All prices include GST where applicable.
How do I stop receiving messages from shortcode 2397?
Reply STOP to 2397. Under the NZ TCF Mobile Messaging Services Code, commercial senders must honour STOP requests within two business days. Transactional messages like OTPs and appointment reminders are exempt — unsubscribe via the service itself.
What is the contact number for shortcode 2397?
The contact number for ADT Security - NZ/MessageNet5 is 0800 686 964 (listed by 2degrees).
What is the website for shortcode 2397?
The website for ADT Security - NZ/MessageNet5 is messagenet.com.au (listed by 2degrees).
What type of service is shortcode 2397?
Shortcode 2397 is categorised as Other in this directory, based on data published by NZ mobile carriers.

Know more about this shortcode?

Details incorrect or out of date? Submit an update below. All submissions are reviewed by an admin before being published.

Fields pre-filled from existing carrier data — edit only what needs correcting.

Not published. Used only if we need to verify or clarify your submission.

Where does this data come from?

Each NZ mobile carrier publishes a list of the shortcodes active on their network. This directory downloads those PDFs daily and consolidates the latest versions. The “Source” column above shows the publication date of the document we saw this code in.

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