NZ SMS Shortcode

3116

BNZ Customer Feedback

Carrier Service / Brand Cost to send Cost to receive Category Source
Spark Spark BNZ Customer Feedback Free Free Banking & Finance 2026-04-20
One NZ One NZ BNZ Customer Feedback Free Free Banking & Finance 2024-09-30
2degrees 2degrees BNZ Customer Feedback Free Free Banking & Finance 2026-04-22
Skinny Skinny BNZ Customer Feedback Free Free Banking & Finance 2026-04-20

How to stop messages from this shortcode

Reply STOP to the number 3116. Under the NZ TCF Mobile Messaging Services Code, commercial and premium senders are required to honour STOP requests within two business days.

Note: transactional notifications (delivery updates, appointment reminders, OTP codes) are generally exempt from STOP obligations — you need to unsubscribe via the service itself.

Contact details published by carriers

Phone
0800 275 269 — listed by 2degrees
Website
www.bnz.co.nz — listed by 2degrees

Frequently asked questions about shortcode 3116

Who owns shortcode 3116 in New Zealand?
Shortcode 3116 is operated by BNZ Customer Feedback.
Which NZ mobile carriers list shortcode 3116?
Shortcode 3116 is listed in the public premium-text directories of Spark, One NZ, 2degrees, Skinny.
How much does it cost to send an SMS to 3116?
Sending a text to shortcode 3116 is free to send to (you only pay your plan's normal SMS rate). All prices include GST where applicable.
How do I stop receiving messages from shortcode 3116?
Reply STOP to 3116. Under the NZ TCF Mobile Messaging Services Code, commercial senders must honour STOP requests within two business days. Transactional messages like OTPs and appointment reminders are exempt — unsubscribe via the service itself.
What is the contact number for shortcode 3116?
The contact number for BNZ Customer Feedback is 0800 275 269 (listed by 2degrees).
What is the website for shortcode 3116?
The website for BNZ Customer Feedback is www.bnz.co.nz (listed by 2degrees).
What type of service is shortcode 3116?
Shortcode 3116 is categorised as Banking & Finance in this directory, based on data published by NZ mobile carriers.

Know more about this shortcode?

Details incorrect or out of date? Submit an update below. All submissions are reviewed by an admin before being published.

Fields pre-filled from existing carrier data — edit only what needs correcting.

Not published. Used only if we need to verify or clarify your submission.

Where does this data come from?

Each NZ mobile carrier publishes a list of the shortcodes active on their network. This directory downloads those PDFs daily and consolidates the latest versions. The “Source” column above shows the publication date of the document we saw this code in.

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