NZ SMS Shortcode

3384

Genesis Energy – Billing

Carrier Service / Brand Cost to send Cost to receive Category Source
Spark Spark Genesis Energy – Billing Free Free Utilities & Energy 2026-04-20
One NZ One NZ Genesis Energy Billing Free Free Utilities & Energy 2024-09-30
2degrees 2degrees Genesis Energy – Billing Free Free Utilities & Energy 2026-04-22
Skinny Skinny Genesis Energy – Billing Free Free Utilities & Energy 2026-04-20

How to stop messages from this shortcode

Reply STOP to the number 3384. Under the NZ TCF Mobile Messaging Services Code, commercial and premium senders are required to honour STOP requests within two business days.

Note: transactional notifications (delivery updates, appointment reminders, OTP codes) are generally exempt from STOP obligations — you need to unsubscribe via the service itself.

Contact details published by carriers

Phone
0800 500 331 — listed by 2degrees
Website
www.qrious.co.nz — listed by 2degrees

Frequently asked questions about shortcode 3384

Who owns shortcode 3384 in New Zealand?
Shortcode 3384 is operated by Genesis Energy – Billing. Some carriers list it under other names including Genesis Energy Billing.
Which NZ mobile carriers list shortcode 3384?
Shortcode 3384 is listed in the public premium-text directories of Spark, One NZ, 2degrees, Skinny.
How much does it cost to send an SMS to 3384?
Sending a text to shortcode 3384 is free to send to (you only pay your plan's normal SMS rate). All prices include GST where applicable.
How do I stop receiving messages from shortcode 3384?
Reply STOP to 3384. Under the NZ TCF Mobile Messaging Services Code, commercial senders must honour STOP requests within two business days. Transactional messages like OTPs and appointment reminders are exempt — unsubscribe via the service itself.
What is the contact number for shortcode 3384?
The contact number for Genesis Energy – Billing is 0800 500 331 (listed by 2degrees).
What is the website for shortcode 3384?
The website for Genesis Energy – Billing is www.qrious.co.nz (listed by 2degrees).
What type of service is shortcode 3384?
Shortcode 3384 is categorised as Utilities & Energy in this directory, based on data published by NZ mobile carriers.

Know more about this shortcode?

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Where does this data come from?

Each NZ mobile carrier publishes a list of the shortcodes active on their network. This directory downloads those PDFs daily and consolidates the latest versions. The “Source” column above shows the publication date of the document we saw this code in.

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