NZ SMS Shortcode

3987

Genoapay Payment services

Carrier Service / Brand Cost to send Cost to receive Category Source
Spark Spark Genoapay Payment services $0.20 NZD Free Other 2026-04-20
One NZ One NZ Genoapay $0.20 NZD Free Other 2024-09-30
2degrees 2degrees Genoapay Payment services $0.20 NZD Free Other 2026-04-22
Skinny Skinny Genoapay Payment services $0.20 NZD Free Other 2026-04-20

How to stop messages from this shortcode

Reply STOP to the number 3987. Under the NZ TCF Mobile Messaging Services Code, commercial and premium senders are required to honour STOP requests within two business days.

Note: transactional notifications (delivery updates, appointment reminders, OTP codes) are generally exempt from STOP obligations — you need to unsubscribe via the service itself.

Contact details published by carriers

Phone
0800564221 — listed by One NZ
0800 564 221 — listed by 2degrees
Website
https://www.genoapay.com/ — listed by 2degrees

Frequently asked questions about shortcode 3987

Who owns shortcode 3987 in New Zealand?
Shortcode 3987 is operated by Genoapay Payment services. Some carriers list it under other names including Genoapay.
Which NZ mobile carriers list shortcode 3987?
Shortcode 3987 is listed in the public premium-text directories of Spark, One NZ, 2degrees, Skinny.
How much does it cost to send an SMS to 3987?
Sending a text to shortcode 3987 is NZ$0.20 per message. All prices include GST where applicable.
How do I stop receiving messages from shortcode 3987?
Reply STOP to 3987. Under the NZ TCF Mobile Messaging Services Code, commercial senders must honour STOP requests within two business days. Transactional messages like OTPs and appointment reminders are exempt — unsubscribe via the service itself.
What is the contact number for shortcode 3987?
The contact number for Genoapay Payment services is 0800564221 (listed by One NZ); 0800 564 221 (listed by 2degrees).
What is the website for shortcode 3987?
The website for Genoapay Payment services is https://www.genoapay.com/ (listed by 2degrees).
What type of service is shortcode 3987?
Shortcode 3987 is categorised as Other in this directory, based on data published by NZ mobile carriers.

Know more about this shortcode?

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Where does this data come from?

Each NZ mobile carrier publishes a list of the shortcodes active on their network. This directory downloads those PDFs daily and consolidates the latest versions. The “Source” column above shows the publication date of the document we saw this code in.

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