NZ SMS Shortcode

4398

Energy Smart

Carrier Service / Brand Cost to send Cost to receive Category Source
Spark Spark Energy Smart $0.20 NZD Free Utilities & Energy 2026-04-20
One NZ One NZ Energy Smart $0.20 NZD Free Utilities & Energy 2024-09-30
2degrees 2degrees Energy Smart $0.09 NZD Free Utilities & Energy 2026-04-22
Skinny Skinny Energy Smart $0.20 NZD Free Utilities & Energy 2026-04-20

How to stop messages from this shortcode

Reply STOP to the number 4398. Under the NZ TCF Mobile Messaging Services Code, commercial and premium senders are required to honour STOP requests within two business days.

Note: transactional notifications (delivery updates, appointment reminders, OTP codes) are generally exempt from STOP obligations — you need to unsubscribe via the service itself.

Contact details published by carriers

Phone
0800776622 — listed by One NZ
0800 77 66 22 — listed by 2degrees
Website
https://www.energysmart.co.nz/ — listed by 2degrees

Frequently asked questions about shortcode 4398

Who owns shortcode 4398 in New Zealand?
Shortcode 4398 is operated by Energy Smart.
Which NZ mobile carriers list shortcode 4398?
Shortcode 4398 is listed in the public premium-text directories of Spark, One NZ, 2degrees, Skinny.
How much does it cost to send an SMS to 4398?
Sending a text to shortcode 4398 is between NZ$0.09 and NZ$0.20 per message depending on your carrier. All prices include GST where applicable.
How do I stop receiving messages from shortcode 4398?
Reply STOP to 4398. Under the NZ TCF Mobile Messaging Services Code, commercial senders must honour STOP requests within two business days. Transactional messages like OTPs and appointment reminders are exempt — unsubscribe via the service itself.
What is the contact number for shortcode 4398?
The contact number for Energy Smart is 0800776622 (listed by One NZ); 0800 77 66 22 (listed by 2degrees).
What is the website for shortcode 4398?
The website for Energy Smart is https://www.energysmart.co.nz/ (listed by 2degrees).
What type of service is shortcode 4398?
Shortcode 4398 is categorised as Utilities & Energy in this directory, based on data published by NZ mobile carriers.

Know more about this shortcode?

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Where does this data come from?

Each NZ mobile carrier publishes a list of the shortcodes active on their network. This directory downloads those PDFs daily and consolidates the latest versions. The “Source” column above shows the publication date of the document we saw this code in.

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