NZ SMS Shortcode

5118

MBIE – Incident Management

Carrier Service / Brand Cost to send Cost to receive Category Source
Spark Spark MBIE – Incident Management Free Free Government & Public 2026-04-20
2degrees 2degrees MBIE – Incident Management Free Free Government & Public 2026-04-22
Skinny Skinny MBIE – Incident Management Free Free Government & Public 2026-04-20

How to stop messages from this shortcode

Reply STOP to the number 5118. Under the NZ TCF Mobile Messaging Services Code, commercial and premium senders are required to honour STOP requests within two business days.

Note: transactional notifications (delivery updates, appointment reminders, OTP codes) are generally exempt from STOP obligations — you need to unsubscribe via the service itself.

Contact details published by carriers

Phone
0800 33 77 33 — listed by 2degrees
Website
https://www.mbie.govt.nz/ — listed by 2degrees

Frequently asked questions about shortcode 5118

Who owns shortcode 5118 in New Zealand?
Shortcode 5118 is operated by MBIE – Incident Management.
Which NZ mobile carriers list shortcode 5118?
Shortcode 5118 is listed in the public premium-text directories of Spark, 2degrees, Skinny.
How much does it cost to send an SMS to 5118?
Sending a text to shortcode 5118 is free to send to (you only pay your plan's normal SMS rate). All prices include GST where applicable.
How do I stop receiving messages from shortcode 5118?
Reply STOP to 5118. Under the NZ TCF Mobile Messaging Services Code, commercial senders must honour STOP requests within two business days. Transactional messages like OTPs and appointment reminders are exempt — unsubscribe via the service itself.
What is the contact number for shortcode 5118?
The contact number for MBIE – Incident Management is 0800 33 77 33 (listed by 2degrees).
What is the website for shortcode 5118?
The website for MBIE – Incident Management is https://www.mbie.govt.nz/ (listed by 2degrees).
What type of service is shortcode 5118?
Shortcode 5118 is categorised as Government & Public in this directory, based on data published by NZ mobile carriers.

Know more about this shortcode?

Details incorrect or out of date? Submit an update below. All submissions are reviewed by an admin before being published.

Fields pre-filled from existing carrier data — edit only what needs correcting.

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Where does this data come from?

Each NZ mobile carrier publishes a list of the shortcodes active on their network. This directory downloads those PDFs daily and consolidates the latest versions. The “Source” column above shows the publication date of the document we saw this code in.

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