NZ SMS Shortcode

5270

HSBC Smart PIN SMS

Carrier Service / Brand Cost to send Cost to receive Category Source
Spark Spark HSBC Smart PIN SMS $0.20 NZD Free Other 2026-04-20
One NZ One NZ HSBC Smart PIN SMS $0.20 NZD Free Other 2024-09-30
2degrees 2degrees HSBC Smart PIN SMS $0.20 NZD Free Other 2026-04-22
Skinny Skinny HSBC Smart PIN SMS $0.20 NZD Free Other 2026-04-20

How to stop messages from this shortcode

Reply STOP to the number 5270. Under the NZ TCF Mobile Messaging Services Code, commercial and premium senders are required to honour STOP requests within two business days.

Note: transactional notifications (delivery updates, appointment reminders, OTP codes) are generally exempt from STOP obligations — you need to unsubscribe via the service itself.

Contact details published by carriers

Phone
0808 234 4874 — listed by 2degrees
Website
www.hsbc.co.nz/help/contact-us/ — listed by 2degrees

Frequently asked questions about shortcode 5270

Who owns shortcode 5270 in New Zealand?
Shortcode 5270 is operated by HSBC Smart PIN SMS.
Which NZ mobile carriers list shortcode 5270?
Shortcode 5270 is listed in the public premium-text directories of Spark, One NZ, 2degrees, Skinny.
How much does it cost to send an SMS to 5270?
Sending a text to shortcode 5270 is NZ$0.20 per message. All prices include GST where applicable.
How do I stop receiving messages from shortcode 5270?
Reply STOP to 5270. Under the NZ TCF Mobile Messaging Services Code, commercial senders must honour STOP requests within two business days. Transactional messages like OTPs and appointment reminders are exempt — unsubscribe via the service itself.
What is the contact number for shortcode 5270?
The contact number for HSBC Smart PIN SMS is 0808 234 4874 (listed by 2degrees).
What is the website for shortcode 5270?
The website for HSBC Smart PIN SMS is www.hsbc.co.nz/help/contact-us/ (listed by 2degrees).
What type of service is shortcode 5270?
Shortcode 5270 is categorised as Other in this directory, based on data published by NZ mobile carriers.

Know more about this shortcode?

Details incorrect or out of date? Submit an update below. All submissions are reviewed by an admin before being published.

Fields pre-filled from existing carrier data — edit only what needs correcting.

Not published. Used only if we need to verify or clarify your submission.

Where does this data come from?

Each NZ mobile carrier publishes a list of the shortcodes active on their network. This directory downloads those PDFs daily and consolidates the latest versions. The “Source” column above shows the publication date of the document we saw this code in.

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