NZ SMS Shortcode

811

CRDB Bank (via OpenMarket)

Carrier Service / Brand Cost to send Cost to receive Category Source
Spark Spark CRDB Bank (via OpenMarket) $0.20 NZD Free Banking & Finance 2026-04-20
One NZ One NZ CRDB Bank (via OpenMarket) $0.20 NZD Free Banking & Finance 2024-09-30
2degrees 2degrees CRDB Bank $0.09 NZD Free Banking & Finance 2026-04-22
Skinny Skinny CRDB Bank (via OpenMarket) $0.20 NZD Free Banking & Finance 2026-04-20

How to stop messages from this shortcode

Reply STOP to the number 811. Under the NZ TCF Mobile Messaging Services Code, commercial and premium senders are required to honour STOP requests within two business days.

Note: transactional notifications (delivery updates, appointment reminders, OTP codes) are generally exempt from STOP obligations — you need to unsubscribe via the service itself.

Contact details published by carriers

Phone
0800 77 66 22 — listed by 2degrees
Website
https://crdbbank.co.tz/ — listed by 2degrees

Frequently asked questions about shortcode 811

Who owns shortcode 811 in New Zealand?
Shortcode 811 is operated by CRDB Bank (via OpenMarket). Some carriers list it under other names including CRDB Bank.
Which NZ mobile carriers list shortcode 811?
Shortcode 811 is listed in the public premium-text directories of Spark, One NZ, 2degrees, Skinny.
How much does it cost to send an SMS to 811?
Sending a text to shortcode 811 is between NZ$0.09 and NZ$0.20 per message depending on your carrier. All prices include GST where applicable.
How do I stop receiving messages from shortcode 811?
Reply STOP to 811. Under the NZ TCF Mobile Messaging Services Code, commercial senders must honour STOP requests within two business days. Transactional messages like OTPs and appointment reminders are exempt — unsubscribe via the service itself.
What is the contact number for shortcode 811?
The contact number for CRDB Bank (via OpenMarket) is 0800 77 66 22 (listed by 2degrees).
What is the website for shortcode 811?
The website for CRDB Bank (via OpenMarket) is https://crdbbank.co.tz/ (listed by 2degrees).
What type of service is shortcode 811?
Shortcode 811 is categorised as Banking & Finance in this directory, based on data published by NZ mobile carriers.

Know more about this shortcode?

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Where does this data come from?

Each NZ mobile carrier publishes a list of the shortcodes active on their network. This directory downloads those PDFs daily and consolidates the latest versions. The “Source” column above shows the publication date of the document we saw this code in.

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