NZ SMS Shortcode

8365

Genesis Energy Cust Comms

Carrier Service / Brand Cost to send Cost to receive Category Source
Spark Spark Genesis Energy Cust Comms Free Free Utilities & Energy 2026-04-20
One NZ One NZ Genesis Energy Cust Comms Free Free Utilities & Energy 2024-09-30
2degrees 2degrees Genesis Energy Cust Comms Free Free Utilities & Energy 2026-04-22
Skinny Skinny Genesis Energy Cust Comms Free Free Utilities & Energy 2026-04-20

How to stop messages from this shortcode

Reply STOP to the number 8365. Under the NZ TCF Mobile Messaging Services Code, commercial and premium senders are required to honour STOP requests within two business days.

Note: transactional notifications (delivery updates, appointment reminders, OTP codes) are generally exempt from STOP obligations — you need to unsubscribe via the service itself.

Contact details published by carriers

Phone
0800300400 — listed by One NZ
0800 564 221 — listed by 2degrees
Website
https://www.genesisenergy.co.nz — listed by One NZ
www.genesisenergy.co.nz — listed by 2degrees

Frequently asked questions about shortcode 8365

Who owns shortcode 8365 in New Zealand?
Shortcode 8365 is operated by Genesis Energy Cust Comms.
Which NZ mobile carriers list shortcode 8365?
Shortcode 8365 is listed in the public premium-text directories of Spark, One NZ, 2degrees, Skinny.
How much does it cost to send an SMS to 8365?
Sending a text to shortcode 8365 is free to send to (you only pay your plan's normal SMS rate). All prices include GST where applicable.
How do I stop receiving messages from shortcode 8365?
Reply STOP to 8365. Under the NZ TCF Mobile Messaging Services Code, commercial senders must honour STOP requests within two business days. Transactional messages like OTPs and appointment reminders are exempt — unsubscribe via the service itself.
What is the contact number for shortcode 8365?
The contact number for Genesis Energy Cust Comms is 0800300400 (listed by One NZ); 0800 564 221 (listed by 2degrees).
What is the website for shortcode 8365?
The website for Genesis Energy Cust Comms is https://www.genesisenergy.co.nz (listed by One NZ); www.genesisenergy.co.nz (listed by 2degrees).
What type of service is shortcode 8365?
Shortcode 8365 is categorised as Utilities & Energy in this directory, based on data published by NZ mobile carriers.

Know more about this shortcode?

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Where does this data come from?

Each NZ mobile carrier publishes a list of the shortcodes active on their network. This directory downloads those PDFs daily and consolidates the latest versions. The “Source” column above shows the publication date of the document we saw this code in.

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